{"id":6462,"date":"2025-01-18T00:00:35","date_gmt":"2025-01-18T00:00:35","guid":{"rendered":"https:\/\/tradetrovex.com\/index.php\/2025\/01\/18\/capital-one-outage-drags-into-friday-afternoon-leaving-some-customers-without-deposit-access\/"},"modified":"2025-01-18T00:00:35","modified_gmt":"2025-01-18T00:00:35","slug":"capital-one-outage-drags-into-friday-afternoon-leaving-some-customers-without-deposit-access","status":"publish","type":"post","link":"https:\/\/tradetrovex.com\/index.php\/2025\/01\/18\/capital-one-outage-drags-into-friday-afternoon-leaving-some-customers-without-deposit-access\/","title":{"rendered":"Capital One outage drags into Friday afternoon, leaving some customers without deposit access"},"content":{"rendered":"<p class=\"\">An outage affecting Capital One customers dragged into its second day Friday, further preventing some customers from accessing deposits, payments and transfers. <\/p>\n<p class=\"\">In an afternoon statement, the bank said it was still restoring systems that had been taken offline due to a technical issue with a third-party vendor. <\/p>\n<div><\/div>\n<p class=\"\">The vendor, Fidelity Information Services (FIS), based in Jacksonville, Florida, released a statement saying a local power outage had affected a data center that was critical to various applications. <\/p>\n<p class=\"\">On Friday, FIS said it had restored access to the applications and was working with impacted clients to post transactions that occurred while systems were offline. <\/p>\n<p class=\"\">\u2018Most, if not all, of that work\u2019 would be completed Friday, the company said.  <\/p>\n<p class=\"\">In an email to customers late Thursday, Capital One said it had expected the majority of issues to be resolved by Friday morning.<\/p>\n<p class=\"\">Yet according to DownDetector.com, there were still hundreds of reports of issues as of 9 a.m. ET Friday.<strong> <\/strong><\/p>\n<p class=\"\">And on social media, Capital One acknowledged the issues were ongoing, with one bank representative telling an X user it continued to work \u2018around the clock to restore full functionality as soon as possible.\u2019<\/p>\n<p class=\"\">The issues at Capital One after Citibank acknowledged a problem affecting customers\u2019 ability to access their accounts from mobile devices, as well as an apparent issue related to fraud alerts.<\/p>\n<p class=\"\">It is not clear whether FIS was also involved in the Citi outage. <\/p>\n<p class=\"\">Earlier this month, the Consumer Financial Protection Bureau sued Capital One, alleging it misled customers about its savings-account offerings. Capital One has denied the allegations.<\/p>\n<p class=\"endmark\"><em>This is a developing story. Check back for updates. <\/em><\/p>\n<\/p>\n<div>This post appeared first on NBC NEWS<\/div>\n","protected":false},"excerpt":{"rendered":"<p>An outage affecting Capital One customers dragged into its second day Friday, further preventing some&hellip;<\/p>\n","protected":false},"author":0,"featured_media":6463,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-6462","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business"],"_links":{"self":[{"href":"https:\/\/tradetrovex.com\/index.php\/wp-json\/wp\/v2\/posts\/6462","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tradetrovex.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tradetrovex.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/tradetrovex.com\/index.php\/wp-json\/wp\/v2\/comments?post=6462"}],"version-history":[{"count":0,"href":"https:\/\/tradetrovex.com\/index.php\/wp-json\/wp\/v2\/posts\/6462\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tradetrovex.com\/index.php\/wp-json\/wp\/v2\/media\/6463"}],"wp:attachment":[{"href":"https:\/\/tradetrovex.com\/index.php\/wp-json\/wp\/v2\/media?parent=6462"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tradetrovex.com\/index.php\/wp-json\/wp\/v2\/categories?post=6462"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tradetrovex.com\/index.php\/wp-json\/wp\/v2\/tags?post=6462"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}